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What You Need to Know Before You Play

pick6 operates where state law permits, and these legal terms define the rules that govern your account, your data, and your relationship with us.

State-eligible access onlyAccount terms apply at registrationData rights clearly statedContact paths available 24/7PayPal, Venmo, Play+ covered
pick6 What You Need to Know Before You Play
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your account rights, a data request, or a dispute, we have three contact paths available. Choose the one that fits the urgency of your situation — live chat handles most account-level legal questions quickly, while formal written requests go through email.

Live Chat Open the chat widget from your account dashboard to ask about account terms, access restrictions, or payment policy. Responses are handled by a real support agent, not an automated script.
Email Support Send formal data requests, account closure notices, or written dispute filings to our support email. We acknowledge receipt within one business day and respond with a case reference number.
Account Settings Many legal actions — updating your contact details, reviewing your consent history, or downloading your transaction log — can be completed directly inside the account settings panel without contacting us.
DATA AND SECURITY

How We Handle Your Data and Account Security

Your data stays with us, not sold or shared with third parties for marketing. Here is how we handle the four areas that matter most to your legal standing as an account holder.

Data Retention

We keep your account and transaction records for the period required by applicable law. After that window closes, personal data is deleted or anonymized on a rolling schedule, not held indefinitely.

Cookies and Tracking

Our cookie policy covers session cookies, analytics, and preference storage. You can manage cookie consent from your browser settings or through the cookie banner on first visit — no account required to adjust those preferences.

Account Security

Your account uses SSL encryption in transit and requires identity verification before any withdrawal is processed via PayPal, Venmo, or Play+. Two-step login is available and strongly encouraged for all accounts.

Requesting Changes

To update, correct, or delete personal data held on your account, submit a written request through our support email. We confirm receipt within one business day and complete eligible requests within the timeframe state law requires.

Common Questions About Your Legal Rights on pick6

These are the questions we hear most often about how our terms work, what your rights are, and what happens when something goes wrong. Straight answers, no runaround.

Access depends on whether your state permits online casino and sportsbook activity. We serve only eligible states, and you confirm your location complies with local law when you open your account.

We collect the information needed to verify your identity, process payments via PayPal, Venmo or Play+, and comply with state law. We do not sell your data to third-party marketers.

Email our support team with a written request. We acknowledge it within one business day and complete eligible data access or deletion requests within the window required by applicable state law.

We will notify you via the contact method on your account. Pending balances are returned through your registered payment method — PayPal, Venmo or Play+ — after identity verification clears.

Disputes are handled first through our internal review process. You can file a written dispute via email and receive a case reference number. Our terms outline the escalation path if the internal review does not resolve the matter.

Both sets of terms apply independently. Using PayPal, Venmo or Play+ on pick6 does not waive either provider's terms — you are bound by both when you use those payment rails through your account.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.